Confirmation of reservation
Strictly only with a signed Reservation Confirmation together with a 50% deposit.
- Banking details: River Chalets CC Standard Bank Keetmanshoop Branch Code: 087-373 Cheque account No. 6000 2986 549
- Payment strictly upon receipt of key.
- Payment can be made via PayPulse, credit card, cash or internet transfer.
- Kindly take note that we do not accept Diners Club cards or American Express cards.
- No Swift or ITO(International Transfers) accepted. If a Swift or ITO transfer is made, the banking cost for such transaction shall be for the guest’s account.
- It is the responsibility of the guest to ensure that River Chalets shall be informed of a payment before a reservation shall be confirmed.
- No accounts or orders outside Namibia.
- Orders will only be accepted if approved by management prior to arrival.
- Prices depend on the amount of persons occupying the chalet.
- Extra guests must report at the reception to settle the difference before checking out.
All cancellations shall attract a 15% admin fee; Cancellations more than 4 weeks in advance: 0% forfeiture; 3-4 weeks in advance:25% forfeiture; 2-3 weeks in advance :50% forfeiture; 1-13 days in advance 75% forfeiture; less than 24 hours in advance 100% forfeiture.