Covid19 Protocols

Covid19 Protocols


At River Chalets and Padlangs Padstal we follow strict Covid-19 Protocols to ensure that our staff, our guests and we ourselves are protected from Covid-19 infection. The following protocols are observed:

  • Social distance exists naturally between chalets and rooms
  • Where rooms are next to eachother (the 4 standard rooms close to the Reception), we leave one room between occupied rooms vacant.
  • Where possible, we use different rooms and chalets each night so that a chalet/ room is vacant for a night inbetween bookings.
  • Guests are encouraged to sanitize their hands when entering the gate.
  • We observe social distancing when receiving guests.
  • We encourage pre-payments vir EFT and Paypulse payments as opposed to cash and card payments, to reduce contact.
  • Hands of guests and receptionist are sanitized upon entering the reception area.
  • The reception area was re-designed to allow more space for social distance.
  • Check-in forms are currently completed by Reception personnel so that guests do not need to touch pens/ papers, and we are busy implementing electronic check-in forms for the same reasons.
  • Pens and speedpoint machines are sanitized with spirits before they are handed to guests for use.
  • We have face masks for sale at reception in case a guest arrives without one.
  • Room keys are sanitized with spirits before they are handed to guests.
  • Our staff wear face masks on their journey to work and also while cleaning rooms.
  • Staff may not come to work if they feel ill.
  • Our rooms are always cleaned impeccably, and in addition to normal cleaning procedures, all surfaces and handles, as well as remotes and taps are sanitized with spirits.
  • The Padlangs Padstal has ample space between tables, all food is served outdoors.
  • Sanitisation rules apply to the restaurant as well.
  • No walk-in guests are allowed, but our Reception will gladly book a table for our guests in advance if requested to do so.

Make a Booking Enquiry